Your Account – MEMBERSHIP INFORMATION

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INFORMATION ON AUTO RENEWING

Please note that if you are renewing a subscription that had not been set to “Auto Renew,” and you now opt for “Auto Renew” (thank you!) the expiration date of your renewal will be the same as the payment date.

To cancel auto renewing, DO NOT uncheck “Auto Renew” and click “SUBSCRIBE / UPDATE” unless you plan to change your subscription plan. Instead, please email us after you receive a renewal notice and although we’ll be sad to see you go, we will take care of it.

If you wish to make any adjustments, including cancelling auto renewing, and you’re not sure what to do, just email us and we’ll take care of anything.

If you have subscribed using Paypal, please login to your Paypal account and you will be able to update your credit card directly.

If you have subscribed using a credit card, please note that we do not store any financial information and the update has to go directly through our credit card processor, Stripe.com. The safest way to update your financial information is to email us and arrange for us to call you at a convenient time. That way we can securely login to Stripe.com directly and update your credit card by phone.

Please note that you don’t really need to logout since the only information we have is your email address. For security reasons we do not have any access to financial information and all passwords are encrypted so nobody can access them. Staying logged in is not really a security risk.